Contracted Support

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We like to keep things simple, so you can call us out and pay-as-go or you can have a monthly contract where we support you with your IT woes. Contract support has these benefits:

• Priority: All our contracted customers take priority over non-contracted work.
• Telephone support: Often all you need is the right instructs to be up and running again.
• Monthly updates and patches installed on your devices: Often issues can be avoided if the right updates and patches are installed and basic maintenance is performed

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Phone/SMS/Fax

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We are experienced in all sorts of communications, but here are a few of the useful services we can provide:

• Phone system installation and configuration: From on premise PBX systems to online computer based IP telephony we are able to help.
• SMS: Want to send SMS marketing campaigns, run small text-to-win competitions or use SMS in other ways in your business we can help.
• Fax to email: Fax is dead right? Well some people still use it and if you need to receive faxes we can help with solutions to receive them directly into your inbox.
• Premium or Non-geographic numbers: We can also help when it comes to sourcing extra lines or to get a more memorable phone number.

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Software installation

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Not all software involves Next, Next, Complete! For those cases where software is a bit more complicated we are here to help.

• Windows re-installation: Windows can be a temperamental beast, we can help get you back to smooth sailing.
• Server software: Need to configure software for use on a network, not sure where to start, give us a call.
• Cloud systems: Everything seems to be moving to the cloud, but getting there can be a long and complicated journey, why not let us help.

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Hardware supply

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Choosing the right hardware for the job can be one of the hardest things to get right in IT, not only do you need to make good buying choices based on whats required today but also what might be needed tomorrow. But equally you don't want to buy the biggest of everything if it's not needed. We help you with the specification and purchasing of equipment. The great news is that with our supplier relationships we are usually cheaper than other suppliers too.

• PC's: We can source and install PC's to suit any task and can often buy them cheaper than discount websites.
• Printers: If you need to buy quality printers or MFP's then talk to us about how we can help.
• Other hardware: In an office space often a server if overkill but you still need local file storage, why not talk to us about network attached storage solutions.

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Network/Server management

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• Network cabling: Looking to install a physical network, then we can help, with both copper and fibre solutions.
• Wireless: Going wireless is easy, but getting security and speed right for a busy office environment as well as firewall and public use policies can be a headache, let us help instead.
• Servers: We have decades of experience in Windows server technologies and can help with all aspects of server installation, configuration and management. From small networks to large scale implementations we have the skills to help.

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Other Services

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There are so many other aspects of IT that we get involved in that are too numerous to mention, but if you have an IT issue or challenges, chances are that we have a solution.

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